Failure of Arena Tours Ltd
Arena Tours Ltd – ATOL 10117 has ceased trading as an ATOL holder on 23 September 2022
The company based in Suffolk traded under the names The River Cruise Line, Arena Travel and Arena Rail Holidays and website(s) arenatravel.com and rivercruiseline.co.uk
We are currently collating information from the company and will update this page as soon as possible.
Whilst waiting for further information, please do not use claim forms from other failures as these cannot be accepted.
We understand that other ATOL holders may offer an assigned holiday to allow consumers to continue their trip.
Travel Agents Information
If you are a travel agent of Arena Tours Ltd and you are currently holding consumer payments which you have not yet paid to Arena Tours Ltd, you are advised not to refund consumers with these funds until you have received instructions from the Air Travel Trust. Travel agents will be individually contacted by the CAA with specific instructions for these bookings
The UK CAA has the power to prosecute offences related to its statutory functions. Person(s) who make fraudulent ATOL claims, following the failure of an ATOL holder, may be prosecuted by the UK CAA for offences under section 1 of the Fraud Act 2006. The maximum sentence for this offence is 10 years’ imprisonment.