Failure of Melody Music Company Ltd
Melody Music Company Ltd – ATOL 6217 has ceased trading as an ATOL holder on 27th September 2021.
The company held an ATOL up until 31st March 2021. Bookings and payments made after 30th April 2021 are not ATOL Protected.
The company based in Cardiff traded under website www.melodymusic-company.com
The following information is for ATOL protected bookings. ATOL protected consumers are those that booked:
An ATOL protected flight inclusive package protected by Melody Music Company Ltd
Your ATOL Certificate will say either ‘Package Single Contract’ or ‘Package Multi-Contract’ in the bottom right hand corner. Melody Music Company Ltd’s ATOL number 6217 will also be shown in the box to the left of this.
Package Bookings made Directly with Melody Music Company Ltd.
If you paid Melody Music Company Ltd directly by credit card, you should claim from your credit card issuer using the letter below.
If you paid for your original trip by credit card and other methods to Melody Music Company Ltd, you should claim from your credit card issuer for the portion you paid by credit card, and ATOL for payments by all other methods.
If you paid for your original trip by any method other than credit card to Melody Music Company Ltd your claim will be with ATOL.
You will only be entitled to claim from ATOL up to the cost of your original trip, minus the amount originally paid by credit card (which should be claimed from your card issuer), less any refund amount you have been issued.
When completing your ATOL Claim form, if you were issued a partial refund by Melody Music Company Ltd, you will be required to enter the amount refunded into the deductions/refunds box within the payments section of your claim form.
The time limit for making a claim to ATOL is by the 26th September 2022.
The UK CAA has the power to prosecute offences related to its statutory functions. Person(s) who make fraudulent ATOL claims, following the failure of an ATOL holder, may be prosecuted by the UK CAA for offences under section 1 of the Fraud Act 2006. The maximum sentence for this offence is 10 years’ imprisonment.