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Failure of Captivating Journeys Ltd

ATOL No: 10897
Date of failure: 10.05.2024
Captivating Cuba company logo

Captivating Journeys Ltd (previously known as Captivating Cuba Ltd) – ATOL 10897 has ceased trading as an ATOL holder on 10th May 2024

The company based in Hertfordshire traded under the website

We are currently collating information from the company and will update this page as soon as possible.

Whilst waiting for further information, please do not submit a claim as these will be rejected.

Travel Agents Information

If you are a travel agent of Captivating Journeys Ltd (previously known as Captivating Cuba Ltd) and you are currently holding consumer payments which you have not yet paid to Captivating Journeys Ltd (previously known as Captivating Cuba Ltd), you must not use these funds to refund consumers until you have received instructions from the Air Travel Trust.  Travel agents will be individually contacted by the Civil Aviation Authority with specific instructions for these bookings.

The UK CAA has the power to prosecute offences related to its statutory functions. Person(s) who make fraudulent ATOL claims, following the failure of an ATOL holder, may be prosecuted by the UK CAA for offences under section 1 of the Fraud Act 2006. The maximum sentence for this offence is 10 years’ imprisonment.